Return policy
Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 5 days after you receive any item. If 5 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items before purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.
Refund policy
Refund Policy Subject to these terms, we do not offer refunds on the purchase of products, but exchange is available on the product or services. Our exchange period lasts for 5 days after you receive any item. If 5 days have gone by since the delivery of your purchase, unfortunately, we can’t offer you an exchange.
To be eligible to return an item for an exchange, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase.
Where items have been made or personalized for you, they are non-exchange unless defective. Please be sure to confirm all items before purchasing.
If you need to return/exchange an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return and will process your exchange within seven business days after the returned item is confirmed to be in reasonable condition. also send us pictures of your exchange product
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.